Returns & Refunds policy

• 3-Day Easy Returns: Customers can request a return within 3 days of delivery for eligible items in unused, original condition.

• Damaged or Defective Items: If a product is damaged or defective upon arrival, please share clear photos or videos within 24 hours for a hassle-free replacement or refund.

• Non-Returnable Products: Seeds, fertilizers, and insecticides are not eligible for return due to safety and quality concerns.

• Return Process: To initiate a return, contact our support at support@gardenbox.in or call us at [8209823211, 8963840384] with your order ID and issue details.

• Pickup & Refunds: We’ll arrange a pickup for eligible returns. Refunds will be processed within 2–3 working days after product inspection.

• Wrong Product Received: If you receive an incorrect item, we’ll ensure quick pickup and replacement at no extra cost.